Verizon has launched a new promotion today, where you can get up to $1,000 for trading in a broken smartphone. Whether the screen is cracked, it has water damage, or just plain doesn’t work anymore. Verizon will gladly take it off your hands.
While writing we ran into the inquiry “Will verizon replace my broken phone?”.
The most common answer is, if your Verizon device is lost, stolen, damaged, or malfunctioning, you may be eligible for a replacement if you are enrolled in device protection. Your plan may provide replacement, repair, and/or tech support for your mobile device.
Device Replacement If your Verizon device is lost, stolen, damaged, or malfunctioning, you may be eligible for a replacement if you are enrolled in device protection.
Can I trade in a device that is damaged or not working? Verizon won’t accept devices that are damaged or not working, although you should always first check with a Verizon store sales associate for an evaluation.
Verizon phone replacement and repair solutions, such as Verizon Protect and Total Mobile Protection, can help get the help you need in potentially stressful situations. Trying to figure out what’s next? These common scenarios can help you find the perfect solution for all of your smartphone fixes.
How do I get a replacement phone from Verizon?
If you need your Device ID to file a claim, you can find it on the My Devices page in My Verizon. Buy a new device at retail cost. Activate another device you already own.
Can I get my phone repaired under Verizon’s extended warranty?
Repair provided under Verizon’s Extended Warranty is available for select smartphones, in select locations, subject to parts and technician availability. Eligibility for repair will be determined at the point of Extended Warranty claim .
Call us from a phone other than the one you’re experiencing a problem with (toll-free from a landline phone) or visit a Verizon store to verify your eligibility. Buy a new device at retail cost. Activate another device you already own. If your device is lost or stolen: Attempt to locate your device .
Does Verizon protect cover cracked screens?
Customers hoping to avoid costly repairs for common types of damage like a cracked screen or water exposure will want to consider enrolling in Verizon Protect or Total Mobile Protection . Verizon’s most comprehensive device protection option, Verizon Protect 1 offers device protection, security and technical support.
Also, can I get my phone repaired or replaced for a cracked screen?
Getting a speedy repair or replacement for a damaged phone or cracked screen is key. But the type of damage can affect your repair options. Verizon phone replacement and repair solutions, such as Verizon Protect and Total Mobile Protection, can help get the help you need in potentially stressful situations.
How long does it take to trade in a Verizon device?
When you receive the prepaid shipping envelope, return the device in it within 15 days or less . You’ve successfully traded in your device. Go to our Verizon Trade-In page. Enter the submission ID for your device trade-in request in the Submission ID field.