Nordstrom had experienced success by understanding that customers value an enhanced experience . Nordstrom has provided its customers with a retail experience that spans online, offline, and social media outlets.
The next thing we asked ourselves was; why work for nordstrom?
Great stepping stone into luxury retail. If you’re a person who is looking to get into luxury sales, Nordstrom is a great start. You make commission for sales, with an hourly base . Even though the base is low, it help you feel secure on days where sales are low. Management rewards effort, and client experience is the ideal focus of the job.
The company’s online platform has also helped it grow its loyalty presence, now with 9.4 million active rewards members that made up 56% of sales last quarter. Meanwhile, Nordstrom’s off-price offering, “ Nordstrom Rack,” has provided a strategic advantage .
Is Nordstrom’s customer service superior?
“ [Nordstrom’s] superior customer service is another factor that positions it more defensively against competition at the mall and online,” Tunick wrote in a recent note. “Nordstrom’s disproportionate emphasis on areas that require a high level of service including beauty and footwear makes Nordstrom a destination for those categories.”.
Is Nordstrom ahead of its peers in digital transformation?
“Nordstrom appears to be years ahead of its peers in digital initiatives and development of its off-price concept,” according to Susquehanna’s Bill Dreher. “It is one of the few department stores with clear plans showing results to address unprecedented changes sweeping through the industry.”.
An answer is that nordstrom generates 23% of its sales online and management expects that number will exceed 25% by the end of the year. This stands well above other department stores: Macy’s and Kohl’s have 16% online penetration and JC Penney has 14%.
What’s it like to work at Nordstrom?
All jobs have their highs and lows. Nordstrom has a great reputation when it comes to their employee’s happiness and overall workplace culture . In fact, the retailer has made the Fortune 100 Best Companies to Work For List for 20 consecutive years in a row. Still, day to day life as a retail associate can be challenging.
What sets Nordstrom apart from its competitors?
Beyond core strategic initiatives, Nordstrom’s customer service has set it apart, according to analysts. “ [Nordstrom’s] superior customer service is another factor that positions it more defensively against competition at the mall and online,” Tunick wrote in a recent note.
One more inquiry we ran across in our research was “What kind of store is Nordstrom?”.
Nordstrom specializes in clothing, shoes, and accessories for men, women, and children. Nordstrom began as a shoe shop in Seattle in 1901. As of 2019, the retailer has 380 stores in 40 states and Canada .
While I was researching we ran into the question “What are the company values at Nordstrom?”.
Our values are centered on the notion of creating a place where every customer and employee is welcome , respected, appre All answers shown come directly from Nordstrom Reviews and are not edited or altered. How is diversity at Nordstrom?
How do you answer interview questions at Nordstrom?
Talk about your hobbies, previous work experience, and education. Keep your explanation brief and to the point . Focus more on your work experience and be sure to mention any customer service experience you have. What can you tell us about Nordstrom?