In fact, there are many reasons that could lead to Amazon Video not working or Amazon Prime Video black screen . I will list some of the most common ones. Amazon server error: the server error is one of the most popular reasons causing Amazon Video not working. You should go to check whether there’s an outage.
The answer is that restart your i. Phone or Android phone. After the phone reboots, open the Prime Video app and try to open the Amazon video again. Check your internet connection. Poor Internet connection makes the Amazon videos buffering or not playing, so you want to make sure that your device is running on a stable network connection.
Another frequent inquiry is “How to fix Amazon Prime Video not working on Apple TV?”.
One source proposed you can even turn your Apple TV off and then back on to see if a power cycle will help it. Clear your Prime Video app cache, or reinstall the app altogether. If there is corrupt data in the app cache or a problem with the app, then clearing the cache or reinstalling the app will fix your problem.
The Amazon Prime Video may be not compatible with such browsers. So you should try to fix it by using Google Chrome. If Chrome is still not working (error code 7031), you should switch to a different browser like Firefox and make sure it has been updated to the latest version.
Why is Amazon Video not working on my TV?
Amazon server error: the server error is one of the most popular reasons causing Amazon Video not working. You should go to check whether there’s an outage facilitated by the Amazon Web Service.
Performing a hard reset will often clear up your problems, but here’s how to fix them in case that doesn’t help . Clearing the app data can often resolve connection issues on Android. Tap Clear Data, then tap OK.
Why can’t I use my Prime Video account?
If you’re having trouble using your Prime Video account, make sure it’s active. You can go to your Prime Video account settings page to make sure it’s paid and active . This goes for Amazon Prime in general. If you cancel your Amazon Prime account, or don’t pay your bill, you lose access to Prime Video.