Return Policy For Best Buy Open Box Best Buy has applied its general return policies in addition to a few adjustments to set for open box products as well. Thus, the returns of open-box items are under the same return and exchange promise which covers the return period of 14 to 45 days from purchase.
Yet another inquiry we ran across in our research was “Can I return an item to Best Buy in store?”.
Return in store. You may return any item purchased on Best , and buy. Com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.
You could be asking “Can I return an open box TV to Best Buy?”
Unlike manufacturer-refurbished items, which are repaired and/or inspected by the original manufacturer, an open-box item may receive an inspection only from the retailer. In the case of Best Buy, returned TVs go straight to the Geek Squad.
Are best buy open boxes good?
But open box items aren’t quite as good of a buy . That’s because open box items, like Best Buy open box products, are goods returned by customers, inspected by the retailers, and then resold at a discount instead of being returned to the manufacturer, according to Consumer Reports.
In-Store: What you should do if buying an open-box item is to open it right in the store and check it out . This is good even if this had not happened to me. Whenever I buy an open-box item in the store, I always open it in front of store personnel in case there are problems with it.
Some have found that ” User rating, 4.8 out of 5 stars with 18008 reviews. Sealed products which get returned to the store bcoz customer changed their mind or did not like it or any number of reason except manufacturing defect or severe damage. Those are sold as open box items. It can also include display models .
As Jon Brodkin reported for Ars Technica mid-2015, Best Buy has been known to sell open box devices without erasing the original buyer’s data . While you might argue that the original owner should be responsible for deleting such data before returning an item, the reality is that it doesn’t occur to most people to take that step.
Are refurbished products better than open box?
Refurbished products are items that have been opened or used before , but they’ve gone through rigorous testing and come with guarantees and warranties to protect you in the event that something goes wrong. But open box items aren’t quite as good of a buy.
Should you buy open-box electronics?
The great thing about open-box electronics is that you can get an item that may have been just opened and then returned for a significant discount .
What happens if your return is denied at Best Buy?
If you feel your return at Best Buy has been denied without cause , you can call them at 866-764-6979 to (hopefully) sort things out. In the meanwhile, be sure you’re familiar with a store’s return policies before you buy. They give you an idea of what to expect.
For Best Buy Elite Plus members, the window widens even more allowing up to 45 days from purchase to return or exchange an item. Again, the 14-day window for activated devices, with the exception of Verizon devices, still applies.