Why can’t I log into my xfinity account?

Try logging into your Xfinity Mobile application or online account with your Xfinity Internet username and password. If you don’t know your Xfinity Internet credentials, or if for some reason you’re unable to access your Xfinity Mobile application or online account with that information, you can recover your Xfinity ID and password .

Another common query is “Why won’t xfinity let me sign in?”.

If you’re using a VPN , this won’t happen, as the VPN server is not local to the router. Thus, the captive portal login page will not be displayed and you will not be able to login to Xfinity Wi, and fi.

This begs the query “How do I sign in to Xfinity?”

When attempting to sign in, I am brought to the “Choose Provider” page , and select Xfinity. Whether the username is remembered or not (if not I type it in), I type in my password and then press “Sign In”. A yellow progress bar appears at the bottom and it seems like it is loading a new page, but then it brings me back to the “Choose Provider” page.

What do I do if my Xfinity account is not available?

If you’re seeing the “not a customer” screen when you try to access your account , but you are a customer, please call (888) 936-4968 and speak with an Xfinity Mobile Specialist. If you’re having trouble with your account access and just want to make a quick payment, you can do so using Quick Pay.

When we were writing we ran into the query “What if I Forgot my Xfinity ID or password?”.

Well, if you forgot your Xfinity ID or password, there are a few ways to recover your info . Here are some things you can try: Do you know your Xfinity ID username and password? If so, you’re in business. We keep things simple by having your Xfinity Internet credentials match those for your Xfinity Mobile Account.

Once you enter your Xfinity ID and password, you’ll be securely connected to all your account information. You can access My Account information and pay your bill through your X1 TV Box .

Is this Xfinity device a WiFi device?

This is not about wifi in any way. I have no issues with that. This is about changing settings for the gateway router. You have to do it with the online portal in your account, or using the Xfi app now. Yes this is an Xfinity device . The sticker on the side shows two SSIDs and what I assume is the password for those.