The general rule for returns is that you can’t return more than 30 calendar days after the date of purchase. However, Dillard’s does accept returns after this period if the original receipt or point of sale notice indicates a longer return period for that item.
Moreover, how long does Dillards take to return items?
Timing: You can return an item you purchased on Dillards. Com within 30 days of the original purchase date. Defective products are not subject to the 30-day timeframe. Shipping Fees: You can use a Dillard’s return label, which will cost you $8.50.
Note that no refunds are given on shipping and handling charges. The time limit of 30 days from day of purchase is very restrictive, as it does not allow for shipping time. We trust you will be satisfied with your Dillard’s purchase. However, should you decide the merchandise is not satisfactory, Dillard’s return policy is stated below :.
Another popular question is “Does dillards have free returns?”.
Dillard’s does not offer “free returns” , meaning they don’t provide a free, prepaid return shipping label for mail-in returns. The time frame for receiving your refund will vary depending on whether or not you return in-store or via mail.
For all eligible returns, Dillard’s will issue a refund in the form and amount of the original tender paid (including sales tax) or a Dillard’s merchandise credit, at the customer’s choice. Refunds for check purchases will have a ten (10) day waiting period before a cash or check refund is issued.
If you return an online order, you pay for the return shipping . Please see Dillards. Com for the retailers full policy on returns and exchanges. Items purchased in-store that are eligible for return must be returned to the store.
If you wish to return merchandise purchased in a Dillard’s store that you received as a gift, you may return it to any Dillard’s store in exchange for a Dillard’s gift card or merchandise credit .
Can I ship without the Dillard’s return label?
If you choose to ship without using the Dillard’s return label, please take your package to the carrier of your choice , in which case you will be responsible to pay for all applicable shipping fees. Please return the merchandise to the following address: If you have any questions, please call Customer Service at 1-800-345-5273.
Moreover, does Dillards have free shipping?
Yes , they offer free standard shipping on orders of $150 and above. Orders under this threshold require a charge of $9.95, but watch for free delivery promotions.
Is it hard to get through to Dillard’s customer service?
It’s practically impossible to get through to customer service. I ordered a pair of shoes and needed to return them. First, their return policy isn’t transparent- Dillard’s doesn’t tell you upfront that the return label will cost you nearly $10. To remedy this, I chose to use my own label instead of theirs.