One issue that could be causing the music to stop playing on the Amazon device is Wi-Fi connectivity. There are a number of ways to improve Wi-Fi connectivity when music buffers or does not play. There are a number of ways to improve Wi-Fi connectivity when music buffers or does not play .
Why does my Amazon Music app keep stopping?
If your Amazon Music app keeps stopping, make sure to force stop the app and reopen it . If that doesn’t help, clear the cache and data from the app or reinstall it.
Tap and hold the Amazon Music app icon. Press ‘ App Settings ‘ to see the settings page. Find the ‘ Clear Cache ‘ button and press it. Restart the app and sign in. This usually fixes any crashing issues you may have . But if it doesn’t, the next thing to try is deleting the app and starting fresh.
Choose Amazon Music from the list of available apps. Tap Force stop . Open the app again and look for improvements. Clear cache and data from the app The next thing to try is clearing locally-stored data from your device and signing again. This should address the problem, especially if the cached data corruption is causing playback issues.
Why is Amazon Prime Video freezing on my Device?
Device configuration issues can also cause Amazon Prime Video streaming to buffer, lag , or freeze.
Clear data for Prime Video app. This will remove the data of Prime Video application on your TV and fix the Amazon video streaming problem .
In most cases, the problem is in your home or with the app on the device you are using, but sometimes Amazon does go down. You can check Down Detector to see if Amazon Prime Video is down today and see other users who share if the service is experiencing issues.
Why do my Amazon Prime videos keep jumping back in place?
You may need to re-enter your amazon login credentials after reinstalling the Amazon Prime Video app. If your videos keep jumping back in place to a specific point , try restarting the app, and if it is a downloaded video you may need to reinstall it from the App Store.