Aside from any exceptions Macy’s has for its merchandise returns, you can return both online and in-store purchases at one of Macy’s retail locations. Bring the items you wish to return with the receipt and any packing material, if applicable. You’ll also need the original form of payment on hand.
How to return macy’s online order?
Go to macys., and com/easyreturns. Enter your order number on top of your Order Confirmation email and sign in with your Macy’s account. Click the “return items” link on the “Order details” page. Follow the instructions and submit your return.
Items purchased at Macy’s stores must be returned/exchanged at any Macy’s store location., and unfortunately, macys. Com cannot accept items that were purchased at Macy’s stores. Please do not attempt to return items purchased at a Macy’s store using our online shipping label.
This begs the inquiry “How do I return items purchased online to a Macy’s store?”
You may return most items purchased on macys. Com to any Macy’s store. Take your merchandise and this invoice (make sure bar code is attached) to your local store. Any Sales Associate can process your return. Use the Return Form that accompanied the merchandise shipment.
Find your nearest Macy’s Store. You can return online purchased items in-store. Only online bought items can be returned via mail, in-store purchases are not eligible for this. Follow the below steps and return your goods easily. Step-1: Visit Macy’s page to start the process.
Can I return my furniture to Macy’s?
Furniture shipped directly from our vendor to your home may be returned for preference reasons within 30 days of receipt by contacting Macy’s Customer Service at 888-822-6229. Items must be in the original condition and original packaging.
Area Rugs purchased from macys. Com may not be returned to our stores. To return a rug purchased online, repack the rug in its original packaging materials and contact Customer Service at 1-800-BUY-MACY. You will be contacted in 7-10 days by the shipper to arrange a pick up.
You may be asking “How do I return an online bridesmaid dress to Macy’s?”
Bridesmaid dresses purchased online may be returned to the Macy’s store nearest you or by mail to either of the following Macy’s store locations: Bridesmaid dresses must be returned within 30 days of the receipt of purchase with valid proof of purchase and all tags attached. Worn or altered garments may not be returned.
What brands can I return to Macy’s?
Designer merchandise including Gucci, Longchamp and Tous can be returned with tags attached within 14 days of purchase to a Macy’s store carrying the brands. Burberry merchandise can be returned within 30 days of purchase or sale merchandise can be returned within 14 days of purchase at Macy’s Herald Square.
How do I ship items to Macy’s for free?
Pack your items along with the confirmation page, attach mailing label and ship from any UPS Location for free., and it’s free! Bring your item (s) along with the packing slip or receipt and the original form of payment to any Macy’s store.
What is the return policy at Macy’s optical?
Macy’s Optical allows returns within 30 days of purchase with an original receipt. Your receipt is required at time of return and item must be in its original condition. Personal care items and small electrics can be returned within 60 days of purchase. Sunglass Hut purchases can be returned in original condition within 90 days of purchase.
Lighting returns due to customer preferences must be made by contacting Customer Service at 800-289-6229 within 30 days of receipt. Returns are accepted at any Macy’s store within 90 days from purchase date. Last Act clearance items must be returned within 30 days from purchase date .
What is Macy’s return policy for mattresses?
If you are not satisfied, contact Macy’s Customer Service at 888-822-6229 within 120 days of receipt and schedule a one-time re-selection or return. Direct from vendor or UPS Ground delivered mattresses cannot be returned to the store or furniture galleries.