Lowes does indeed honor a Craftsman warranty, which leads to questions about why the man that wanted a socket wrench replaced was turned away from a Kentucky Lowe’s store. If you bought your Craftsman tool at Sears, then it’s likely that the Lowe’s Craftsman lifetime warranty won’t apply .
When I was researching we ran into the query “Will lowes honor craftsman guarantee?”.
The answer to questions about whether Lowe’s honors the Craftsman warranty is that Lowe’s will honor the warranty , depending on where and when customers purchased their Craftsman tools or other products. According to Lowe’s corporate office, the stores do honor the Craftsman warranty.
“You have a drive an hour to get a tool replaced,” he said. A Lowe’s Corporate Communications spokeswoman, Maureen Wallace, told us Lowe’s stores should honor the Craftsman Lifetime warranty ” if we have the product.” But due to differences between Sears and Lowe’s tools that may not always be possible.
Will Lowe’s honor the Sears lifetime warranty on Craftsman tools?
Woodworkers, mechanics and crafts people have loved Craftsman tools for years, because of their lifetime warranty. If one broke, you could just return it and get a new one free.
If it is, then yes , you should be able to exchange your broken Craftsman tool at Lowe’s. Remember that although many Craftsman tools have a lifetime warranty, some products have a limited warranty.
Craftsman’s warranty page still lists a full lifetime warranty . However it says you must return it to a “stocking retail partner,” which is confusing since Lowe’s’ does not stock identical Sears.
Do stores that sell Craftsman tools honor warranties?
Employees of stores that sell Craftsman tools are supposed to honor the warranty . A customer that has any difficulties with getting the warranty honored when speaking with a store associate should ask to speak to the store manager. What can I do if I have a broken or defective Craftsman product that I purchased at Sears?
Lowes does not own the brand, Stanley Black & Decker purchased it in early 2017. Ace Hardware is now doing the same thing even though many of the tools on the shelf are stock made by Sears OEM manufacturers. Stanley has stated in many places and many times that they fully intend to honor the lifetime warranty/ guarantee for all Craftsman tools.
Why won’t Lowes honor my warranty?
Warranties are the best, as they can protect your purchase if it ever malfunctions. Lowe’s may not honor your warranty for several reasons, including lack of proof of purchase .
Can you return Craftsman tools to Lowes for free?
If for any reason your Craftsman hand tool ever fails to provide complete satisfaction , return it to any Sears store or other Craftsman outlet in the United States for free repair or replacement. Also know, does Lowes honor the Craftsman lifetime warranty?
Where can I exchange broken Craftsman tools?
But the bottom line is if your tool breaks, you may want to call Craftsman customer service first at 888-331-4569, if you don’t have a Sears nearby, because you may not always be able to get a replacement at Lowe’s.