To return an item at Best Buy, you must have the original contents and packaging as well as a receipt, the card used to make the original purchase, and a photo ID. If you made a purchase online, you may still return that item without the receipt as long as you have the packing slip to show for proof of purchase.
Yes, it is possible. No, customers aren’t supposed to know that. The official policy, for employees’ eyes only, is that customers can return an unopened item that the store currently keeps in stock without any proof of purchase.
You may be thinking “Can I return an item to Best Buy in store?”
Return in store. You may return any item purchased on Best , and buy. Com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.
Best Buy will accept returns of open-boxed items that are not damaged , as long as you bring in the original packaging and all accessories for the item. If you are unable to provide the original packaging or accessories at the time of the return, you may still be able to return your item with a deduction for the items missing.
Before you buy, be sure you’re familiar with Best Buy’s return policy. Most products are subject to a 15-day return window, with cell phones, cellular tablets, and cellular wearables having a 14-day window. For opened items, Best Buy tacks on a return fee of $45 for cell phones, cellular tablets, and cellular wearables (like smartwatches).
How long does Best Buy take to return items?
To help support our mission, we may earn affiliate commissions from links contained on this page. Best Buy’s return policy says most products can be returned within 15 days for a refund or exchange, but the company doesn’t always follow its own policy.
You should be asking “How long does it take to get a refund from Best Buy?”
Our answer is refund will be processed with 2-3 business days of receiving your item. Use the Prepaid Return Label – Print a prepaid return label, pay nothing upfront, and send your item back to Best Buy for a refund via UPS. Expect the cost of the return shipping to be deducted from your refund unless the return is a result of a Best Buy error.
The answer is return and exchange periods Member status Standard My Best Buy® Elite members My Best Buy® Elite Plus members Most products 15 days 30 days 45 days Cell phones, cellular tablets, mobile ho 14 days 14 days 14 days Major appliances 15 days 15 days 15 days.
Is there a restocking fee at Best Buy?
There is no restocking fee if the purchaser is a Best Buy Totaltech™ member at the time of purchase, or if the product is unopened, or if the purchase and the return both occur within: AL, CO, HI, IA, MS, OH, OK, SC and where prohibited by law. The restocking fee will be taxed in select states.