You wouldn’t know it from looking at either of their websites, but it turns out Nordstrom Rack accepts returns of regular Nordstrom merchandise , and with some exceptions, it also works the other way around.
Nordstrom, which has a famously generous “no-questions-asked” return policy, confirmed to Buzz. Feed News that it accepts Nordstrom and Nordstrom. Com returns at its discount Rack stores . But corporate spokespeople discouraged the practice, even as front-line store staff and customer service reps told Buzz. Feed News it’s no problem to return full-line merchandise to the discount chain.
You won’t see it plastered on a sign behind the customer service counter, but here’s some useful information for shoppers: you can return items that you purchased at Nordstrom Rack to a regular Nordstrom store , and the transaction works the other way around, too.
Can you return items to Nordstrom?
We now accept returns of Nordstrom, Nordstrom. Com and Nordstrom. Ca merchandise at Nordstrom Rack locations. Boutique returns must be processed at the store where they were originally purchased. How do I exchange an item ?
Does Nordstrom Rack accept contactless payment?
We accept contactless payment at all our Nordstrom Rack and Nordstrom stores in the U. S. It’s safe and easy. Just hold your tap-to-pay card or mobile device over the card-reader screen to initiate payment. Nordstrom cardmembers can also shop card-free in stores.
Nordstrom plans to operate 300 Rack stores by 2020 while opening just a handful of full-line stores . The stuff on offer at the two Nordstroms no longer has much in common: the company said in 2013 that only 18% to 19% of Rack merchandise comes from regular Nordstrom stores.
One of the next things we wanted the answer to was how much does it cost to ship from Nordstrom Rack?
Any order shipped to a Nordstrom Rack or Nordstrom store for pickup: Free Standard Shipping on orders under $89 containing only jewelry and/or beauty items: $5.95 Standard Shipping on all other orders under $89: $7.95 Two-Business Day Shipping: $15 .
How long does it take for Nordstrom to refund money?
Please allow 14 days for refunds to be issued for items returned by mail. Shipping charges are non-refundable. If you’re not satisfied with your purchase from Nordstrom Rack, you can return your eligible items by mail or to your nearest Nordstrom Rack store within 45 days of the original shipping date.
What happens to my Nordstrom Rack gift card when I cancel?
If you paid with a Nordstrom Rack Gift Card, Nordstrom Gift Card and/or Nordstrom Notes, you’ll receive an e. Gift Card via email with the credited amount. You should receive the e. Gift Card within 48 hours of the completion of your cancellation. Gift Cards cannot be redeemed for cash unless required by law.
How do I get a refund from Nordstrom to BorderFree?
For a refund that includes duties, taxes and tariffs, please contact Nordstrom customer service and ask them to send you a Return Merchandise Authorization form on behalf of Borderfree. Then mail the completed form with your item (s) to Borderfree.