Although Verizon has the largest, most reliable network in the country*, there are external factors that can negatively impact your experience , causing issues such as slow data speeds, dropped calls or other audio issues. These external factors include: Network congestion. Weather and nature. Buildings and physical barriers.
If you’re experiencing performance issues only during certain times of the day or year, your issue is likely caused by network usage or seasonal trends. However, if the same issue always occurs at a specific location or with all Verizon devices, the location is likely affected by physical barriers or an obstructed view of the cell tower.
Some of the most common reasons for it include:
Service Outage or Maintenance
APN Setting Problems
You Exceeded Your Data Plan or Package
SIM Card Issues
Reception Issues.
While we were writing we ran into the question “Why is Verizon losing tower signal?”.
The closest I’ve come for an explanation for the loss of tower signal came from an employee at the local Verizon store who suggested Verizon may be switching out their tower equipment to move toward 5G service .
How do I get help with Verizon network issues?
For device specific help, visit the Troubleshooting Assistant. Although Verizon has the largest, most reliable network in the country*, there are external factors that can negatively impact your experience, causing issues such as slow data speeds, dropped calls or other audio issues .
This of course begs the inquiry “What is the Verizon troubleshooter?”
Use this Verizon Troubleshooter to quickly find your internet connection settings , get help with connecting to Mobile Data or Wi-Fi, or resolve issues with your connection. Do all this and more, without waiting for a live agent!
Lets find out! if an outage is impacting you that Verizon is aware of, a Network Notification alert message is displayed . During a network outage we recommend you connect to Wi-Fi for a data connection, and activate Wi-Fi Calling for voice calls. If you can’t access My Verizon you can Contact Us.
If you can’t access My Verizon you can Contact Us. Do I need to manually reconnect my device to the network after a network outage? No, once service is restored to the network your device will receive a signal again.
Network notifications let you know if you’re part of a Verizon outage affecting mobile service. A mobile network outage is an unexpected disruption that prevents service to many cell sites at the same time. This can result in loss of voice, data and/or messaging service for mobile device users in the outage area.
Are there any current problems with Verizon Wireless?
User reports indicate no current problems at Verizon Verizon offers mobile and landline communications services, including broadband internet and phone service. Verizon Wireless is a wholly owned subsidiary of Verizon. I have a problem with Verizon.