If your Xfinity remote isn’t working, it’s likely the result of dead batteries, broken remote buttons, or a system bug. Swap the batteries out for a fresh pair of AAs or perform a factory reset to eliminate any viruses. If none of these troubleshooting techniques work, reach out to Comcast customer service to further diagnose the issue.
You could be asking “Why is my xfinity remote not working?”
The most common reason for Xfinity remotes not working is that the batteries aren’t fresh , especially alkaline AA and AAA batteries. It’s important to check all of your remote batteries periodically and ensure you put in new ones when needed.
Then, why is my Xfinity Voice Remote (XR15) not working?
See instructions for pairing your Xfinity remote and TV Box. If the buttons on your Voice Remote (XR15) are still unresponsive, you may need to perform a factory reset . To perform a factory reset: Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green.
When we were reading we ran into the query “How to fix Xfinity remote buttons not working?”.
Remote Control Buttons Don’t Work – Troubleshooting If you have an Xfinity remote and the buttons are not responding or performing as expected when you press them , follow the steps below to troubleshoot. Troubleshoot Unresponsive Remote Buttons Press a button on the remote: If the LED does not flash at all, replace the batteries and try again.
Simply select the XR11 Remote, and choose the type of device you are setting up. There will be a list of manufactures , with corresponding codes to try for pairing. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
One of the next things we wondered was, how do I Reset my Xfinity Voice Remote to factory settings?
Factory Reset the Xfinity Voice Remote with a Setup Button (XR11) If the buttons on your Voice Remote (model XR11) are still unresponsive, you may need to perform a factory reset. To perform a factory reset: Press the Setup button until the LED at the top of the remote changes from red to green.
Why is my Remote not working on my TV box?
If a certain button on your remote is not pressing correctly , then the TV box won’t receive the signal you’re attempting to give. This is a more common problem in older remotes or devices that have been touched by sticky fingers one too many times. Larger buttons are more likely to experience this type of issue.
What is the difference between XR2 and XR5 remote controls?
Get to know the features and functions of the XR2 and XR5 remotes used with Xfinity X1. The XR2 and XR5 remote controls are redesigned to improve the Xfinity TV viewing experience . These remotes are smaller and easier to handle, putting the buttons you use most often within easy reach.