If it is, then yes, you should be able to exchange your broken Craftsman tool at Lowe’s. Remember that although many Craftsman tools have a lifetime warranty, some products have a limited warranty.
“we will honor all lifetime warranties no matter where the CRAFTSMAN hand tool was purchased. We ask that customers bring in the item , and we’ll replace it if we have the product. If we do not have the product, customers can call the Customer Care Hotline (883-331-4569).”.
Can I exchange a broken Craftsman Ratchet at Sears?
Take your Craftsman ratchet and receipt or other proof of purchase to your nearest Sears store. If you don’t live near a Sears store, call the Craftsman Warranty Department at 800-469-4663 to arrange for repair or replacement of your ratchet. Then, can you exchange broken Craftsman tools at Lowes ?
Where can I take a broken Craftsman Tool Box?
Supposedly you can also take it to one of the dealers that sells Craftsman, like Ace or Lowes , but they don’t carry every piece as a separate item, mostly sets and they wont break a set to give you a replacement for anything. Lowes was kind of reluctant, they said you need a Lowes receipt.
Will Lowe’s honor the Sears lifetime warranty on Craftsman tools?
Woodworkers, mechanics and crafts people have loved Craftsman tools for years, because of their lifetime warranty. If one broke, you could just return it and get a new one free.
The notice indicates that Lowe’s will indeed honor all Craftsman lifetime warranties, no matter where the customer purchased the Craftsman hand tools . A statement was not offered regarding limited warranties that last only for a designated time period.
Lowes does not own the brand, Stanley Black & Decker purchased it in early 2017. Ace Hardware is now doing the same thing even though many of the tools on the shelf are stock made by Sears OEM manufacturers. Stanley has stated in many places and many times that they fully intend to honor the lifetime warranty/ guarantee for all Craftsman tools.
Why are Craftsman tools so popular?
One reason, in addition to the quality , that customers enjoyed the tools and other products from Craftsman, which ranges from digital thermometers and basic hedge shears to Craftsman power tools combo sets and riding mowers, was the fact that Craftsman products often feature a lifetime warranty.