If you have voice commands that do not respond to the Xfinity remote control, there is a greater chance that the batteries are defective. You should remove the batteries from the remote control and replace them securely, as loose battery connections may interfere with the connection.
You may be thinking “Why is my Xfinity Voice Remote (XR15) not working?”
The factory reset unpairs your remote and TV Box, so you’ll need to re-pair them. See instructions for pairing your Xfinity remote and TV Box. If the buttons on your Voice Remote (XR15) are still unresponsive, you may need to perform a factory reset.
How do I troubleshoot Xfinity Voice problems?
Log into the Xfinity My Account app on your Apple or Android device, and tap the Voice icon at the bottom of the screen. Select the service issue that you are currently experiencing . The connection status of your Xfinity Voice modem will be checked, which may take a few seconds.
Press xfinity > Settings > Remote Settings and follow the on-screen prompts. For more information, see The Voice Remote Overview and Voice Remote FAQs. Rebooting your X1 main box is also a good troubleshooting step as well, as this will ensure your box has all the most recent updates and correct signals., and adding.
Also, how do I Reset my Xfinity Voice Remote to factory settings?
Factory Reset the Xfinity Voice Remote with a Setup Button (XR11) If the buttons on your Voice Remote (model XR11) are still unresponsive, you may need to perform a factory reset. To perform a factory reset: Press the Setup button until the LED at the top of the remote changes from red to green.
Is there a 3 digit code for Xfinity Voice Control?
I was never provided with a 3 digit code which pairs the voice control, I was only given the 5 digit code which pairs the other remote functions. With a properly working box you will first be instructed to press the Xfinity and Info (i) buttons until the light turns green. At that point a 3 digit code will be provided .
How to fix Xfinity remote buttons not working?
Remote Control Buttons Don’t Work – Troubleshooting If you have an Xfinity remote and the buttons are not responding or performing as expected when you press them , follow the steps below to troubleshoot. Troubleshoot Unresponsive Remote Buttons Press a button on the remote: If the LED does not flash at all, replace the batteries and try again.
You should be thinking “Why is my Xfinity remote button flashing red?”
This is what our research found. you may have a bad remote. The microphone button should never ‘flash’ red as it is an RF only function. When you press the xfinity button does it also flash red? Is this an xr11 or xr15 remote? Xr15 came with the new cable box, all remote functions work except for voice control. Then they sent me a xr11 as they thought the xr15 was not working.
If the LED flashes red five times on any button press, this is an indication that the batteries are very low and should be replaced . If the buttons are still unresponsive, chat with us for assistance.