Find an Xfinity Store or Comcast Service Center location near you and then make an appointment by visiting Xfinity., and com/stores. Drop off your equipment at any Xfinity Store or Comcast Service Center. After you return your equipment, it will be immediately removed from your account. Our team at the Xfinity Store will provide you with a receipt confirming your return details.
How do I track my return with Xfinity?
If a UPS Store representative packages the equipment for you, you’ll receive a physical receipt with your tracking number so that you can track the progress of your return at Xfinity. Com/returns or on UPS., and com. Otherwise, you may reference the tracking number on the return label to monitor your package.
You should be thinking “How do I return a device I’ve disconnected from Xfinity?”
Com/ returns and follow the on-screen instructions for the device you’d like to return to us. If you don’t see your device, simply follow the return options below. Even if you’ve already disconnected your account, you can still use the Digital Return Center – you just need your Xfinity ID and password.
How do I return a phone to Xfinity Mobile?
If you’re returning a phone, the easiest way to do it is through My Account at xfinitymobile ., and com. Follow these steps: From My Account, select Devices. Select the phone you want to return. If your phone is within the return-eligibility window, there will be a ” Exchange or Return” button in this section.
Where do I get a new xfinity remote?
New customers will get the remote during their installation and existing customers can either go to an Xfinity Store to pick one up for free or order online at xfinity. Com/voiceremote (shipping & handling charges may apply). In addition to voice search, the new remote is backlit for nighttime viewing and uses radio frequency (RF4CE).
While the TV is on, be sure you are pointing the remote towards the TV while setting up. Press and hold the Xfinity and Mute buttons on the remote for five seconds until the remote light at the top (LED) changes from red to green. As soon as it changes, enter the first five-digit code listed for the TV manufacturer.
Make sure the remote batteries are installed and your TV and TV Box are powered on. Set the TV input to the input connected to the Xfinity X1 TV Box. Press and hold the xfinity and Info buttons for five seconds . Wait for the remote light to change from red to green.
What is the X1 voice remote from Xfinity?
The X1 Voice Remote (models XR11 and XR15) from Xfinity is a remote control that allows you to find what you want faster by using voice commands to change channels, search for shows, get recommendations, find out what song is playing on your TV screen and more.
What does the power button do on a Xfinity remote?
When the Voice Remote is programmed with a valid TV code, the Power button turns the TV on or off . For programming information, visit xfinity., and com/remotes. Turns on/off both the TV and TV Box. For programming information, visit xfinity., and com/remotes.
How do I Return my Comcast equipment?
Find a Comcast Service Center or Xfinity Store location near you – we’d love to see you. Drop off your equipment at any Comcast Service Center or Xfinity Store. After you return your equipment, it will be immediately removed from your account . Our team at the Xfinity Store will provide you with a receipt confirming your return details.