In case your package is marked as delivered but is nowhere to be found, you need to contact Amazon and the police department. If you have enough evidence to prove that your package was stolen, Amazon will issue a refund .
Another frequently asked inquiry is “What happens if a package is stolen from Amazon?”.
Hi Peter: Amazon covers most stolen packages through its “A-to-Z” Guarantee Protection. But if you’ve waited two or more business days for a response or the seller is uncooperative, you can file a claim with Amazon and they’ll likely issue a refund. In many cases, retailers will quickly agree to send you a replacement item.
If you have enough evidence to prove that your package was stolen, Amazon will issue a refund . If Amazon does not provide you with a refund even though you presented strong evidence that your item has been stolen, we can help you sue them in small claims court.
Will amazon replace stolen package?
If it appears that your package has been stolen, contact the seller or retailer that sold you the item. Different retailers have different policies and processes for handling stolen items, but you’re usually entitled to a refund or a replacement . Amazon covers most stolen packages through its “A-to-Z” Guarantee Protection.
If Amazon does not provide you with a refund even though you presented strong evidence that your item has been stolen, we can help you sue them in small claims court . We will help you build up your case and make up a script that you can use in court.
While this guarantee isn’t explicitly for lost or stolen packages, it is an avenue that buyers have if they don’t receive their item. There are some types of purchases that this guarantee doesn’t cover. Here are some details about restrictions. The Amazon A-to-Z Guarantee is an amazing deal for you as a buyer.
Give the seller a day to respond to your chat. After that, you can proceed to the claim process for the missing or stolen package. Be sure to file the claim within 90 days of ordering. Suppose the seller is not willing to resolve the issue by sending a new package or refund.
How do I get an Amazon lost package refund?
Amazon also does not provide you with many options to choose from, so the only way you can request an Amazon lost package refund is on the website or using the Amazon mobile app. Going through this process can be such a drag sometimes because their site can be overwhelming due to the sheer amount of information on it.
Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards and original accessories in manufacturer packaging for a successful return pick-up . What does Amazon do with returned items where the original packaging has been opened/destroyed irreversibly?
Chat with customer service to let them know the details of the issue. Amazon retailers should be able to send out new packages or can issue refunds to the customer . For third-party Amazon orders, contact the seller directly as part of Amazon’s A-Z Guarantee. Give the seller a day to respond to your chat.
Do amazon returns need original packaging?
Now, most Amazon returns are easier than ever with no box required. After getting a QR code from the Amazon Return Center, items can simply be handed to an associate without a box or label , and they will pack and ship it for free. Our free, no-box returns are available at:.
A common inquiry we ran across in our research was “Do I need original packaging to return to Amazon in India?”.
Yes, you need the orginal packaging (it’s okay if the packaging got distorted, amazon will still accept it) because, once the product is returned to amazon. They would assess if the product is in sellable condition or not? And then work with seller on next steps.
Can DoNotPay help you get a refund from Amazon?
If you are one of those unsatisfied customers who never received their package from Amazon, Do, not Pay can help you turn that lost package into a refund . You don’t need to contact Amazon and go over their long and complicated processes for filing a claim for a refund when you have Do, not Pay that can do that in less than two minutes.
Does Amazon ask for the box when returning a product?
Amazon never demands the outer packaging or carton box, when a product is to be returned. But, the product’s box or cover is mandatory along with tags and price labels for return.