How can I get a new xfinity remote?

New customers will get the remote during their installation and existing customers can either go to an Xfinity Store to pick one up for free or order online at xfinity. Com/voiceremote (shipping & handling charges may apply). In addition to voice search, the new remote is backlit for nighttime viewing and uses radio frequency (RF4CE).

Check the back of the remote or inside the battery compartment for a model number like XR-11, XR-15 or XR-16 (no number buttons). Or, go to the Remote Code Lookup Tool for pictures of our most common remotes. Then use the programming steps below or watch a video to learn how to set up your Xfinity Voice Remote .

This of course begs the query “How do I program My Xfinity Voice Remote to my TV?”

Press and hold the Microphone (Voice) button and say, “Program remote.” You can also get there by navigating to the Settings page , selecting Remote Settings and then Voice remote pairing. You can also use our online Remote Code Lookup tool or the Xfinity My Account app.

What is the xr11 Xfinity Voice Remote?

The XR11 Xfinity Voice Remote is a voice-activated remote that works with certain TV Boxes. You can find what you want faster by using voice commands to change channels, search for shows, get recommendations, and more. You can also use your voice to find favorite shows or movies quickly, and to search and control your DVR.

How do I troubleshoot my Xfinity service?

Here, you can learn more about basic troubleshooting to get your Xfinity services up and running . Ensure the device connections are “finger tight”, including the coax cable from the wall to the back of the device. Verify all power cords are connected and plugged into a working outlet or power strip.

Why is my device not connecting to Xfinity stream?

Give this a try: Make sure Wi. Fi is on in your device settings. Make sure your device is connected to your Xfinity home network and not the Xfinity Wi. Fi network or another wireless network by accident . Restart your device, open the Xfinity Stream app, and see if the app recognizes that you’re connected to your home network.

Another frequently asked query is “Why is my phone number not working on Xfinity Voice?”.

For new customers, activation is particularly important for orders that include Xfinity Voice, since waiting too long may result in loss of dial tone or loss of the phone number. Activate all your equipment promptly for best results. Check that your TV and TV Box are plugged in and turned on. Remember to place batteries in your remote.

How do I connect my Xfinity X1 TV box to my TV?

Set the TV input to the input connected to the Xfinity X1 TV Box. Press the Setup button on your remote until the LED at the top changes from red to green. Press the xfinity button on the remote.

For HD TV and HD TV Boxes, ensure your TV input is set to HDMI or Component depending on the cables used to connect the TV Box to the TV. Make sure you’re connected to the network, either by signing in with your Wi. Fi network name and password or by using an Ethernet cable.