If your Xfinity remote isn’t working, it’s likely the result of dead batteries , broken remote buttons, or a system bug. Swap the batteries out for a fresh pair of AAs or perform a factory reset to eliminate any viruses. If none of these troubleshooting techniques work, reach out to Comcast customer service to further diagnose the issue.
While we were writing we ran into the question “The volume on my xfinity remote will not work?”.
Try resetting the remote. Hit “Menu” on your remote, select “settings” then “voice control” then “Fios TV voice remote” then “ Program Fios TV Voice Remote” then “reset remote setup.” After resetting, redo previous steps this time selecting “manual setup” following instructions to complete that setup. Remote volume/mute should work .
How do I Fix my Xfinity remote that is not working?
If you have an Xfinity remote and the buttons are not responding or performing as expected when you press them, follow the steps below to troubleshoot. Troubleshoot Unresponsive Remote Buttons Press a button on the remote: If the LED does not flash at all, replace the batteries and try again .
See instructions for pairing your Xfinity remote and TV Box. If the buttons on your Voice Remote ( XR15) are still unresponsive, you may need to perform a factory reset . To perform a factory reset: Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green.
Factory Reset the Xfinity Voice Remote with a Setup Button (XR11) If the buttons on your Voice Remote (model XR11) are still unresponsive, you may need to perform a factory reset. To perform a factory reset: Press the Setup button until the LED at the top of the remote changes from red to green.
Why is the volume on my Sony TV not working?
If the remote is programmed to control the television volume, it may have to be programmed to control the video device volume. If the issue is still not resolved , reset the video device by unplugging it for 30 seconds and then plug it back in.