If you buy an item from Dillard’s either online or at the store, you have 30 days to return it unless stated otherwise. You have the option of returning it either online or at the store as long as the following conditions are met: The item is in its original and unused condition.
You may be thinking “Can I return online purchases to dillards?”
If you wish to exchange eligible merchandise purchased online , you may return it to a Dillard’s store or ship back to Dillard’s in accordance with the instructions in Section 4.2(b). You will be responsible for any related shipping fees.
If you made a purchase in one of our Dillard’s stores and need to return it by mail , then please fill out the form below. Please note: All returns will require a POP Number for each item.
Can you return items to Dillard’s?
You can exchange items purchased in-store or online by bringing them to a Dillard’s store. You’ll be credited for the original purchase first and then charged for your new item. If you send the piece back by mail, you are responsible for the shipping charges. What items can’t be returned ?
Also, how do I return something to dillards?
Return in-person to any Dillard’s store (excluding Clearance Centers); or
If returning by mail, we recommend that you insure the package and ship via a traceable method; and
Re-pack the merchandise along with your receipt . You may use the original box. Affix a return label to the box. Be sure to cover or remove any previous labels. If using the Dillard’s return label, drop your return at any USPS (U. S. Mail) location.
What is Dillards’return policy for online orders?
If you return an online order, you pay for the return shipping . Please see Dillards. Com for the retailers full policy on returns and exchanges. Items purchased in-store that are eligible for return must be returned to the store.
What is Dillards’return policy for items purchased online?
Items purchased on Dillards. Com that are eligible for return can be returned to the Internet Store location (address below) or to any Dillard’s store (excluding Clearance Centers). Electronic items and shoes must be returned in the original packing material from the manufacturer. The return shipping address is:.
So, what are the limitations on returns and exchanges at Dillards?
The foregoing limitations on returns and exchanges to not apply to merchandise that is damaged, defective or shipped in error . Items purchased on Dillards. Com that are eligible for return can be returned to the Internet Store location (address below) or to any Dillard’s store (excluding Clearance Centers).
How long does it take for Dillard’s to refund?
The refund is typically processed in seven to 10 days . You can exchange items purchased in-store or online by bringing them to a Dillard’s store. You’ll be credited for the original purchase first and then charged for your new item. If you send the piece back by mail, you are responsible for the shipping charges. What items can’t be returned?
A frequent query we ran across in our research was “What is the return address for Dillard’s direct?”.
The return shipping address is: Dillard’s Direct 444 Brick Church Park Dr. Nashville, TN 37207 Please be aware that you will be responsible for return shipping charges. If you wish to print a Return Label Click here.
Does Dillard’s offer free shipping on sale items?
Customers paying with a Dillard’s Credit Card or Dillard’s American Express Card will receive free shipping on orders with merchandise totaling $99 and over for orders placed on any day, including additional clearance sale days.